Terminating a Planet Fitness membership can sometimes seem complex, but it doesn’t have to be. This guide will provide you with the necessary steps to ensure that your cancellation goes as smoothly as possible, helping you avoid unnecessary fees and hassle. Whether you’re moving, switching gyms, or just looking to save on expenses, this guide has all the information you need.
Why Cancel Your Planet Fitness Membership?
Many individuals join gyms with the best of intentions, but various factors might lead them to reconsider their memberships. Some people find themselves too busy, while others discover a more convenient fitness option. Whatever the reason, Planet Fitness offers cancellation options, though understanding the process is essential to avoid potential fees or missteps.
Planet Fitness Membership Types
Planet Fitness offers two main membership types, each with specific cancellation policies:
- Basic Membership: This membership type generally has fewer amenities and lower monthly costs, but it is bound by a contract that may require notice for cancellation.
- Black Card Membership: The Black Card membership provides access to more facilities and perks but may also come with additional cancellation conditions.
Understanding the membership type you hold is crucial because it determines the procedures and fees involved in the cancellation.
Key Considerations Before Cancelling Your Membership
Before you begin the cancellation process, keep these key points in mind:
- Review Your Contract: Check your Planet Fitness contract to confirm any cancellation fees and the terms of your commitment. For contracts within a commitment period, additional fees may apply.
- Notice Requirements: Some memberships require a specific notice period before cancellation. Ensure you know these deadlines to avoid paying for an additional month.
- Account Standing: Ensure your Planet Fitness account is in good standing, with no pending payments or disputes. An unpaid balance might complicate the process.
Steps to Cancel Your Planet Fitness Membership
Follow these steps to successfully cancel your Planet Fitness membership:
1. Visit Your Home Gym Location
Planet Fitness requires members to visit their home gym to cancel in person. You may not be able to complete the cancellation process over the phone or online, as Planet Fitness typically prefers in-person confirmations to handle membership terminations securely.
- Tip: Make sure to bring a form of ID and any other documents related to your membership, such as your membership card.
2. Speak with a Staff Member
Once you’re at the gym, inform a staff member that you’d like to cancel your membership. They’ll provide you with the necessary cancellation paperwork and guide you through the process.
- Note: Be prepared to answer questions regarding your reason for canceling. Some staff may offer incentives or suggestions to retain your membership.
3. Review and Complete the Cancellation Form
Planet Fitness will ask you to fill out a cancellation form. Ensure that all information is correct and that you read any terms outlined on the form.
- Important: Confirm whether any fees apply. For some memberships, particularly those within a contract period, an early cancellation fee might be necessary.
4. Obtain a Confirmation
Once you submit the cancellation form, ask for a confirmation of your cancellation in writing. This can be useful if any billing issues arise in the future.
5. Monitor Your Bank Statements
Even after completing the cancellation, monitor your bank or credit card statements for any unexpected charges. Memberships sometimes continue billing unintentionally due to system delays, so stay vigilant.
Avoiding Early Termination Fees
Planet Fitness memberships under a contract period may incur early termination fees. However, if you are outside the contract period or have a monthly membership without an annual commitment, you’re generally not responsible for an early termination fee.
- Medical or Relocation Exceptions: In some cases, Planet Fitness may waive cancellation fees for members facing medical issues or those relocating to areas without a nearby Planet Fitness location. Providing documentation may be necessary to receive these exemptions.
Cancel Your Planet Fitness Membership with Unsubby
If visiting a gym in person is inconvenient or you’re seeking a simplified approach, consider using Unsubby, an online subscription cancellation platform. Unsubby offers a straightforward process to cancel Planet Fitness memberships, helping you avoid in-person visits and reducing the time spent on cancellations.
By using Unsubby, you can complete the cancellation form online, where we’ll handle the documentation and ensure that your request is delivered to Planet Fitness promptly. With Unsubby, you gain a hassle-free solution to terminate your membership at your convenience.
When to Consider Freezing Your Membership Instead
If you’re uncertain about a full cancellation, Planet Fitness offers the option to freeze your membership. This might be an ideal choice if you plan to return in the future but need a temporary break from monthly payments. Membership freezes can typically last up to three months, though policies vary based on location.
- Pros of Freezing: Freezing your membership allows you to keep your current membership status and avoid re-enrollment fees when you decide to reactivate.
- Cons of Freezing: Depending on your membership type, some locations may still charge a minimal fee to maintain the freeze, so confirm this with your home gym.
Common Questions About Cancelling Planet Fitness Memberships
Can I Cancel Planet Fitness Over the Phone?
Generally, Planet Fitness requires cancellations to be completed in person. However, some locations may provide the option to cancel via certified mail if you’re unable to visit the gym.
Is There a Refund for Unused Months?
Most Planet Fitness locations do not offer refunds for unused months. Once you cancel, your membership will typically terminate at the end of the current billing cycle.
Can I Cancel Anytime?
If you have a monthly membership without a contract, you can usually cancel anytime with a notice period. For memberships bound by a contract, cancellations are only available after the commitment period ends, unless you’re willing to pay an early termination fee.
Do I Need to Provide Proof of Relocation or Medical Condition?
Yes, if you’re requesting a cancellation due to relocation or medical reasons, Planet Fitness may require documentation. Acceptable documents often include a utility bill, lease agreement, or medical certificate, depending on the nature of your request.
Tips for a Smooth Membership Cancellation
To make the cancellation process as seamless as possible, consider these final tips:
- Timing Matters: If possible, cancel shortly before the next billing cycle begins to avoid unnecessary charges.
- Maintain Records: Keep copies of any forms or confirmation emails you receive.
- Communicate Clearly: Ensure you fully understand the terms on the cancellation form and clarify any doubts with the staff before signing.
Cancelling a Planet Fitness membership might require a bit of planning, but by following these steps and considering options like Unsubby, you can complete the process without complications.
